Shipping & Deliveries

LOST/MISSING PACKAGES

Sophie Louise Smocks  are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error, we take full responsibility of the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that your packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

Estimated Shipping Time is between 1-2 business days.

Max delivery time 5 business days.

*This doesn’t include our 1-2 day processing time.

*All shipping times exclude clearance/customs delays

SIGNED 

Packages are posted 1st class/2nd class Royal Mail delivery. If your order was placed more than 5 business days and there is still no information on your order, then please contact us at sophiesmock@mail.com